Privacy Policy

Last updated: 1 January 2025

Procuvance ("we", "us", or "our") operates the website procuvance.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We may collect the following types of personal information:

Contact information — name, email address, phone number, company name
Communication data — messages you send us via the contact form or email
Usage data — IP address, browser type, pages visited, time and date of visit
Cookies — small files placed on your device to improve your experience

2. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide our services
Send you relevant information about our services (with your consent)
Improve our website and service offerings
Comply with legal obligations
Detect and prevent fraud or security issues

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data on the following legal bases:

Contract performance — to fulfil our obligations when you engage our services
Legitimate interests — to improve our website and communicate about related services
Consent — for marketing communications, which you may withdraw at any time
Legal obligation — to comply with applicable laws

4. Data Sharing

We do not sell your personal data. We may share it with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., form processing, email delivery, analytics), subject to confidentiality agreements.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict our processing of your data
Withdraw consent at any time
Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at info@procuvance.com.

7. Cookies

We use essential cookies to ensure our website functions correctly. We do not use tracking or advertising cookies. You can control cookie settings through your browser preferences.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Procuvance
Las Palmas de Gran Canaria, Spain
info@procuvance.com