Privacy Policy
Last updated: 1 January 2025
Procuvance ("we", "us", or "our") operates the website procuvance.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact information — name, email address, phone number, company name
- Communication data — messages you send us via the contact form or email
- Usage data — IP address, browser type, pages visited, time and date of visit
- Cookies — small files placed on your device to improve your experience
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide our services
- Send you relevant information about our services (with your consent)
- Improve our website and service offerings
- Comply with legal obligations
- Detect and prevent fraud or security issues
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data on the following legal bases:
- Contract performance — to fulfil our obligations when you engage our services
- Legitimate interests — to improve our website and communicate about related services
- Consent — for marketing communications, which you may withdraw at any time
- Legal obligation — to comply with applicable laws
4. Data Sharing
We do not sell your personal data. We may share it with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., form processing, email delivery, analytics), subject to confidentiality agreements.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict our processing of your data
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at info@procuvance.com.
7. Cookies
We use essential cookies to ensure our website functions correctly. We do not use tracking or advertising cookies. You can control cookie settings through your browser preferences.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
9. AI Data Protection, Contract Uploads & Zero Data Retention (GDPR & EU AI Act)
When you use our Spend Score tool or upload software contracts, EAs, or renewal proposals for AI clause auditing, your data is protected under strict European security controls:
- Zero Data Retention Guarantee — AI parsing sub-processors operate under enterprise Zero Data Retention (ZDR) agreements. Your uploaded contract text and diagnostic inputs are processed in-memory and are never stored, logged, or used to train public AI models.
- Encryption & Security — All uploaded files are encrypted in transit via TLS 1.3 and at rest using AES-256 encryption.
- Data Minimization & PII Redaction — Automated filters redact or ignore personal identifying details (signatories, personal names, phone numbers) prior to clause analysis.
- EU AI Act Transparency (Art. 50) — Spend Scores and clause redline recommendations are generated using AI-assisted diagnostic models combined with proprietary B2B benchmark data. All executive advisory reports undergo human-in-the-loop review by a Senior IT Sourcing Specialist.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Procuvance
Las Palmas de Gran Canaria, Spain
info@procuvance.com